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The role of influencers in experiential marketing

In experiential marketing, influencers play an essential role. Experiential marketing is a strategy that deepens consumers’ connection with a brand by allowing them to “experience” products or services, creating a memorable impression. Influencers are highly valued in this area because they have the power to convey their real experiences directly to their followers. Let’s explore how influencers support and enhance experiential marketing.

When influencers share their personal experiences, followers find it easier to see the experience as something relatable. For example, in a travel-related campaign, an influencer might share their genuine impressions and activities during a trip, directly conveying the atmosphere and appeal of the destination to followers. Photos and videos make the place feel more tangible, sparking the desire in followers to “visit this place too,” putting it on their travel wish list. By sharing experiences through the influencer’s perspective, followers perceive it as more than just an ad—it’s a “familiar experience.”

In beauty and health campaigns, influencers also hold significant sway. For instance, when an influencer tries a new skincare product and provides an honest review, followers are more likely to trust the testimonial. Beauty and wellness are areas where personal experiences are highly valued. By sharing authentic thoughts tailored to their skin or health, influencers inspire followers to feel, “I want to try this product myself.” This approach draws interest in the product and, in turn, raises purchase intent.

Live streaming is an incredibly effective method in experiential marketing. By showcasing products or services in real-time, influencers allow followers to experience the product alongside them, interacting in real-time. For example, if an influencer live-streams from a new café’s opening event, followers can feel the excitement of the venue while sharing their own comments or questions. This type of direct engagement provides followers with a deeper experience than just watching, igniting interest in the brand.

Experiential marketing through influencers positively impacts social media algorithms as well. Posts with high engagement are likely to spread, reaching new users beyond the influencer’s usual followers. As comments and shares increase, brand awareness grows, and the experience shared by the influencer reaches a wider audience. These relatable, experiential posts often have the added benefit of amplifying word-of-mouth.

In experiential marketing, influencers are more than just product promoters; they create a “bond through shared experience” between the brand and followers. Followers connect with the influencer’s real experience and want to have that same experience themselves, deepening their interest in the brand. This ability to create empathy is exactly what makes influencers such powerful assets in making experiential marketing more impactful.

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